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SAP Support - Links
Enterprise Architecture and Roadmap Design
Technical application support
Optional in addition to Essential and Advanced:
The quick look at the SAP Support connection
Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
The concept of SAP MaxAttention
Professional customer service for your SAP applications
Help Desk
Service Manager with SAP Know-How
CONCLUSION
Find Product Documentation
Service and Support Partners
Keep systems at peak performance
Technical Quality Manager
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
PaaS and DevOps
Select a Service
Consistency of technical architecture with SAP security products and solutions
New SAP support programme paves way to the cloud
A lean team for digital innovation and continuous innovation cycles
Explore business opportunities and develop working prototypes
Our service makes the difference
Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements
Lead preparation based on best practices for business processes, architecture, and strategies
What can customers do today?
Which support level suits you?
Features
Did we arouse your interest in support on demand?
Save time with personalised support
SAP Application Management Services (SAP AMS)
Comprehensive portfolio
Support Services
Accelerate creation of the implementation plan for your transformation project
Emergency contact details
Predictable results
Managing and measuring innovation in an innovation strategy
Guaranteed service levels for your operational security
Cloud Services
Is that a bug or a feature?
Implementation Services
Software Service for SAP (SAP BASIS)
Advanced support and target SLAs
Find Product Documentation
Which support level suits you?
2nd Level Support
Proactive monitoring and notification
Exciting projects for the IT department
Ensure business continuity and availability
SAP Support Portal
SAP SUPPORT AND MAINTENANCE
Long experience
SAP AMS
Optimise your SAP environment today
ALL FROM ONE HAND
SAP CERTIFICATIONS
We'll pull you out
SAP support and reliable consulting
SAP SUPPORT
Take a closer look at our Success Experience offers
High SLA Levels
Salt Solutions relieved at SAP AMS
Flexible and individual support models
Landscape strategy and architecture
Development of value added and value assessment
CONCLUSION
Newsletter
The quick look at the SAP Support connection
What does this mean in detail?
Did we arouse your interest in support on demand?
The concept of SAP MaxAttention
Integrated Launch Activities
SAP SUPPORT FROM USER VIEW
Prevent problems before they occur
Optional in addition to Essential, including SAP Preferred Success:
Prioritise critical areas and roadmap for next steps
Second-Level Support and Third-Level Support
Troubleshooting & Troubleshooting
Broad portfolio of references
SAP ActiveAttention
Accelerate creation of the implementation plan for your transformation project
Building the foundation for your smart business
Analysis Solutions and Data Management
SAP ENTERPRISE SUPPORT
HOW CAN YOUR COMPANY BENEFIT FROM US?
New SAP support programme paves way to the cloud
Increase your performance and productivity
Expert help - anytime, accurately and anywhere
Keep systems at peak performance
Help Desk
Service Manager with SAP Know-How
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
customer area
All key SAP cloud solutions
Set a Target Architecture that Fits SAP's Solution Vision
COMMERCIAL & NEGOTIATION SUPPORT
Enterprise Architecture and Roadmap Design
Rapid assistance in case of shortages
Realisable value creation plan
A lean team for digital innovation and continuous innovation cycles
3rd Level Support
SAP Application Management Services (SAP AMS)
Our support offer for you
Features
SAP Business Journeys
1st Level Support
SAP Support - with expertise at your side
Why we are your competent partner
Is that a bug or a feature?
Guaranteed service levels for your operational security
Relief for teachers
Efficient and timely SAP support today
Premium Services
A coordinating, unified management team for all SAP services
SAP for Me
Service and Support Offerings
SAP Solutions
SAP defined project team
Reduce downtime and provide stability
Identify areas for improvement and train the workforce for new technologies
Minimise modifications and customisation
SAP® Support - as needed
Hosting Support Services
SAP Essential Business Services
You are our priority!
HPC Software Maintenance for SAP - More than SAP Support
SAP Roll Out in France
Reduce downtime and provide stability
SAP HCM and SAP SuccessFactors
First Level Support
Innovation services and solutions
Outsourced SAP Support frees up IT resources
Application lifecycle management
Long experience
WHAT DO WE DO
The VAR Support Model
Do you want to stay in touch with SAP in the future?
Technical application support
Optional in addition to Essential, including SAP Preferred Success:
Cyber security and compliance
Definition SAP AMS
Innovation and added value
Broad portfolio of references
Get to know Cloud Success Services
SAP LICENSING ADVISORY SERVICES - ADVANCED
SAP support and reliable consulting
Analysis Solutions and Data Management
Development of value added and value assessment
SAP Message Processing
Technical Quality Manager
Learn more about our three-level support process
SAP Business Application Support
Strengthen your team's skills
CONCLUSION
Experts on Demand
Detailed Release Guide
A coordinating, unified management team for all SAP services
What does this mean in detail?
ALL FROM ONE HAND
Where do you see SAP support in 2025?
Rapid assistance in case of shortages
Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts
A central point of contact with regular, clear coordination
Learn how to develop fast, flexible, and advanced cloud applications
Where is the app in SAP ONE Support Launchpad?
Increase your performance and productivity
Select a Service
Holistic, tailor-made accompaniment across solutions and lifecycle phases
Emergency contact details
Relieve your employees
SAP Application Management
Lead preparation based on best practices for business processes, architecture, and strategies
Definition and benefits SAP Support
SAP AMS
Proactive Success Critical Support
Optimise your SAP environment today
Identification of critical gaps and optimisation potential
Did we arouse your interest in support on demand?
SAP Preferred Success
Premium Services
Establish action plans to address risks and problems of performance, technical integrity and stability
We'll pull you out
Which comprehensive service we offer you
New: SAP Transformation Hub
SAP Notes or Notes
Maintenance
PCoE (Partner Centre of Expertise) Certified
Guaranteed service levels for your operational security
SAP Enterprise Support, Cloud Editions*:
SAP defined project team
Second-Level Support and Third-Level Support
SAP Base Services
Comprehensive portfolio
SAP Consulting
Minimise modifications and customisation
What we do for you
A lean team for digital innovation and continuous innovation cycles
SAP SUPPORT
Our support offer for you
Find Product Documentation
SAP Business Journeys
Realisable value creation plan
2nd Level Support
SAP for Me
Get an extended experience
HOW CAN YOUR COMPANY BENEFIT FROM US?
Building the foundation for your smart business
Focus on core competencies and innovation
Implementation Support
Rapid stabilisation of high performance solutions
SAP CERTIFICATIONS
Choose your Success Experience Offer
SAP Enterprise Support, Cloud Editions*:
architectural planning
Interested in our services?
Comprehensive Hybrid Operation
Finding ideas and modelling the digital business
Select Services, Training and Partners
Reduce downtime and provide stability
Consistency of technical architecture with SAP security products and solutions
Manage and control your SAP environment with ease and accountability
Manage, monitor and optimise your SAP solutions and business processes
Holistic Customer Care
HPC Software Maintenance for SAP - More than SAP Support
Get to know Cloud Success Services
SAP for Me
Co-design
Contact points for tracking metrics to support users and process-specific introductory metrics
Salt Solutions relieved at SAP AMS
Defining value maps and gaining a clear understanding of value ratios
Identify areas for improvement and train the workforce for new technologies
SAP MaxAttention
Combination of On Premise and Private Cloud as a goal
Support / Ticket Form
Enterprise Support
SAP Licence Support Centre
Relieve your employees
Emergency contact details
Together for success
Learn more about our three-level support process
Second-Level Support and Third-Level Support
scope of solution
SAP Enterprise Support
Technical Quality Manager
Big changes cast their shadow: What next year will bring
Implementation Support
Feature Planning and Success Tests
Tailored to your needs
Efficient and timely SAP support today
If it burns again...
SAP's new, simplified service and support portfolio is specifically designed for the cloud
3rd Level Support
Accelerate creation of the implementation plan for your transformation project
Supports all SAP solutions
SAP Essential Business Services
Development of value added and value assessment
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