You are our priority!
Basis for effective management and operation of your SAP solution and the maximum benefits
Knowledge transfer is an important part of our support to keep costs as low as possible. We rely on a combination of pragmatic training and "learning on the job" to build and document our knowledge of the required information transfer.
We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
Explore business opportunities and develop working prototypes
Certified IT specialists offer you industry-independent services and support for SAP solutions as well as SAP optimisations from FIS. The team also offers a complete all-round service: from consulting and implementation of customising, to individual customisation of your systems, to the subsequent technical support for FIS and SAP customers. A personal customer advisor is available on request. If required, FIS also provides you with an individual consultant team, which takes care of your systems and requirements reliably. SAP experts ensure your consistent business operations and help optimise your processes and systems.
Effective support for SAP users is an ongoing challenge for any IT department. Support for SAP, including the response to trouble tickets, the analysis of system errors, and the help in resolving unexpected results from the SAP system, places a heavy burden on IT and can cause resources to be diverted from other critical projects.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
But growth and development also bring challenges - for example, for the IT department, which has to keep on stemming important special projects in addition to day-to-day business.
Our support team can react promptly and proactively through the integrated early warning and warning function.