New SAP support programme paves way to the cloud
Economic strength with trustworthy expertise
For access to the customer area you need your user and password. Here you will find the latest versions of your licenced software as well as all manuals and documentation.
In regular audits, TÜV Rheinland checks compliance with the ISO conditions. In 1995, FIS was awarded its first ISO 9001 certification. The most recent audit was carried out in accordance with ISO 9001:2015 and FIS confirms the use of a modern management system in compliance with quality management standards.
SAP HCM and SAP SuccessFactors
300+ IBA Group experts fully support all SAP system versions of the customer and support business applications 24/7. The licencing support centre SAP employs Vendor-certified consultants who support SAP Business All-in-One, SAP Business Objects and SAP HANA.
The employees of our customers, like all of us, are used to beautiful and easy-to-use applications in their role as consumers of digital offerings; We also take this into account in our interaction with our customers. We provide self-service access to our knowledge pool in a variety of ways. This includes social media such as Twitter or messenger services such as WhatsApp.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
The communication path with SAP will also be simplified, across the entire solution landscape.
Our Service Desk employees take care of your concerns and find individually tailored solutions.