Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
Together for success
For more than 10 years, we have been providing ITIL-compliant outsourcing support services to international customers in German and English. With a fully developed infrastructure, we process an average of 15,000 tickets per month, partly also as a 24/7 service (service time and call availability). German and English are our main service languages. We support IT companies offering SAP solutions and SAP services to their customers. Our customers include SAP Service Partners, SAP Hostingpartner, SAP itself and end customers. We provide functional and technical support for our customers and support them with implementations, migrations, monitoring or maintenance activities of SAP solutions. Our AMS expertise is not only in the SAP environment. Due to our many years of experience in the support of non-SAP based solutions of our customers, we are also the right partner in this area for the maintenance and support of your applications.
Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
The plan went up: Salt Solutions provided Schmersal with an employee who, together with the IT team on site in Wuppertal, took over part of the tasks of AMS and support for SAP. The result was a significant relief for the Schmersal IT team in day-to-day business. The transition to the support team of Salt Solutions in Würzburg was launched parallel to the rollout in China.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
We also have experienced consultants in application support who have been working with SAP ECC and its previous versions for decades.
As long as the system works and is operated flawlessly, the world is fine.