Analysis Solutions and Data Management
Consistency of technical architecture with SAP security products and solutions
The IBA Group employees certified by the Vendor ensure SAP support according to ITIL: They will identify customer requirements, build service portfolio, implement processes and functions that are important to companies (software service knowledge and configuration management, etc.), create responsibility mask (RACI), train users and ensure software service and infrastructure support. Our SLA offers multiple levels of support for systems and business applications.
Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.
COMMERCIAL & NEGOTIATION SUPPORT
Today, many human resources companies are still working with stacks of files and outdated systems. It is a major problem, of course, with regard to the current shortage of skilled workers, because if the application process becomes too long, there is a great risk that talent will be lost to competitors. Maximum time for a state-of-the-art solution, which is also available on the go and can be used to efficiently manage human resources. With SAP HCM and SAP SuccessFactors, we provide two solutions for modern SAP HR management and integrated HR processes: From administration to talent management to payroll.
In fact, many companies are in a difficult position in terms of their SAP environment. Our specialists are regularly consulted about licencing costs, optimisation and compliance risks. Each time, they offer tailor-made solutions that are perfectly tailored to each customer's needs.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Our vision is to have omnichannel access to our support, and to continue to develop new tools and pioneering solutions in co-innovation with our customers.
We found a method to procure useful training material despite the introduction stress in the Ondemand Personal Navigator tool of the US company Ondemand Software.