COMMERCIAL & NEGOTIATION SUPPORT
Save time with personalised support
As the leading IT house and number one in the German-speaking SAP market, we stand for comprehensive digitalisation in the middle class. It goes without saying that we offer our customers highly professional support services and SAP support in accordance with ITIL standard.
We also offer our customers our proprietary tool for monitoring SAP systems free of charge. This tool controls over 200 key figures 24 hours a day and allows us to detect and eliminate faults before they affect users' work.
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
"By continuing to expand the SAP support programme via SAP ONE Support, we can reduce complexity and provide the flexibility and simplicity of SAP Cloud, which is tailored to the individual needs of our customers," comments Gerhard Oswald, member of the Board of Management of SAP AG and Head of the Board Division Scale, Quality & Support. "It will now be even easier for our customers to combine applications and services in the public cloud with managed services in the private cloud and on-premise technology to deliver better and faster results.".
With our newsletter you will receive regular personal information about SAP and our products and services. You can cancel this service at any time. We want you to have real added value.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
The most recent audit was carried out in accordance with ISO 9001:2015 and FIS confirms the use of a modern management system in compliance with quality management standards.
We can therefore offer you solutions that make your daily life easier, rather than creating additional costs.