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Next Generation Support for the Intelligent Enterprise
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
Our customers can rely on us at any time of day or night. Rapid feedback and timely handling of support requests are the focus. Compliance with the SLAs is not only a promise, but a lived practice. As a Service Manager, I am committed to this every day.
SAP Support Backbone Update - What's next?
Your SAP MaxAttention team coordinates and steers the different teams on site, so that you only have one point of contact that is binding for all services. Depending on your requirements, the following key persons are your success companions.
We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
Although we cannot guarantee to solve the problem immediately, we will always set up a workaround so that you can maintain business continuity.
Trust consultants with excellent knowledge of SAP software.