Help Desk
A central point of contact with regular, clear coordination
Please do not hesitate. Every request also helps us to improve the system and our working methods.
This allows us to deal with the actual incident with a lower priority structure, so that we can use the right skills and expertise to achieve a lasting solution. Support includes in particular: Incident Handling - Urgent assistance with blocking issues / Advanced questions from key users & business process managers / Changes & fixes - business critical developments.
Identification of critical gaps and optimisation potential
Scope of SAP AMS services: The following services are included in SAP Application Management Services, among others. These can of course be expanded and customised as needed.
Salt also supports Schmersal in Wuppertal with new processes and projects and, together with Schmersal, focuses on implementation close to the SAP standard. In addition to the high efficiency of standard processes and better maintainability, this is highly recommended and useful for upcoming SAP upgrades. The Salt consultants examine the relevant processes, explore the available options and evaluate the advantages and disadvantages of a conversion. For the challenges ahead, Schmersal continues to firmly plan with Salt Solutions’ IT and logistics expertise, particularly in the EWM area.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Simplify your digital transformation to achieve excellent results quickly and efficiently.
The solution of each problem serves as the basis for another knowledge base entry for this project / solution.