Set a Target Architecture that Fits SAP's Solution Vision
Establish action plans to address risks and problems of performance, technical integrity and stability
However, SAP ONE Support only complements the basic offering of Enterprise Support. Premium support offerings such as ActiveEmbedded or MaxAttention must still be booked additionally, but these also apply regardless of the operating model. For example, SAP ActiveEmbedded and SAP MaxAttention for on-premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.
With Next-Generation Support, we already offer intelligent support services that customers can choose according to their preferences. We give our customers the choice of how to get answers to their technical questions. It is important to us that our customers have an all-round good experience in interacting with SAP Support - from start to finish.
Enterprise Support
Today, many human resources companies are still working with stacks of files and outdated systems. It is a major problem, of course, with regard to the current shortage of skilled workers, because if the application process becomes too long, there is a great risk that talent will be lost to competitors. Maximum time for a state-of-the-art solution, which is also available on the go and can be used to efficiently manage human resources. With SAP HCM and SAP SuccessFactors, we provide two solutions for modern SAP HR management and integrated HR processes: From administration to talent management to payroll.
Find specific solutions for smarter, faster, and simpler business processes across industries and applications. These solutions have been proven by many companies. Your business can benefit from our experience. You don't have to reinvent the wheel every time. Find out more now!
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
This primarily affects the data in the Maintenance Planner, which are then no longer synchronised.
The result was a significant relief for the Schmersal IT team in day-to-day business.