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Accelerate creation of the implementation plan for your transformation project
Our schedule of expert services is still in the beginning. We expect customers to make greater use of this service. A special advantage for all our customers is that they do not incur additional costs for Next-Generation Support Services - they are automatically part of the support contract.
Your system is supported by a team of consultants, led by your Key Account Manager. For you, this means that you have a single point of contact (SPoC), a person who knows everything about your system.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
It is also necessary to update the ST-PI and ST-A/P add-ons.
The SAP Support Portal provides customers and partners with support-related news and features, as well as help and context for support applications, services and offerings.