Definition SAP AMS
3rd Level Support
Every company is individual. As a result, systems are usually tailored to the specific needs of the company or expanded to include non-existent but urgently required features. But all of these systems have one thing in common: They form the basis of a company and require regular maintenance and maintenance.
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
Advanced support and target SLAs
Whether you are implementing a new solution, migrating an existing solution to the cloud, or transforming your business, we can help you achieve the desired results. SAP offers a selection of success experience offers to help you get where you are on your way.
The employees of our customers, like all of us, are used to beautiful and easy-to-use applications in their role as consumers of digital offerings; We also take this into account in our interaction with our customers. We provide self-service access to our knowledge pool in a variety of ways. This includes social media such as Twitter or messenger services such as WhatsApp.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
With our basic, proactive offer for your success, you can take advantage of innovations, derive maximum benefit from your investment from day one and secure your business in the long term.
We relieve your IT and key users and ensure a stable and sustainable operational capability of your SAP system, always in view of your company-specific requirements and the potential of your SAP solutions to be exploited.