Service and Support Partners
Realisable value creation plan
As a supporter, we cover all enquiries about application management and operation of your solution. Your request will be analysed in the first level and, if necessary, forwarded to the second or third level. In this case, our system engineers and application engineers take over and take care of the issue in a dedicated manner.
Running an IT infrastructure is complex. This makes it all the more important that you have a partner at your side who will help you with experience, know-how and the appropriate solutions.
Current systems - anytime
As a customer you are the most important visitor in our house. They don't depend on us. We depend on you. You as a customer are the most important part of our business. That's why you always have priority. John Russell, President of Harley Davidson, once said: "The more you engage with customers, the clearer it becomes to see what you should do." In accordance with this motto, we constantly try to improve our service in exchange with you. Bring your systems to peak performance. Now make the most of your SAP software. Our service and support offerings include support plans, on-site support from our team and remote support.
For SAP environments, we use SAP Solution Manager to monitor your SAP system. Our support team can react promptly and proactively through the integrated early warning and warning function. This ensures smooth operation, more satisfied end users and a stable system environment.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
It is expected to be available in the fourth quarter of 2018 with the next release of SAP S/4HANA Cloud.
We focus all our actions on the results you need.