Do you want to stay in touch with SAP in the future?
Outsourcing
No software solution in the world, even if it comes from the world's largest enterprise software vendor, runs smoothly. In business-critical processes, the root cause of an incident costs your employees a lot of time and nerves, and the solution finding requires in part deep development knowledge that a normal user does not have.
Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
SAP Enterprise Support
The first stage of cooperation is always to determine the needs of your company and SAP users. Knowing which processes are critical to your business is the key to ensuring business continuity.
With Next-Generation Support, we already offer intelligent support services that customers can choose according to their preferences. We give our customers the choice of how to get answers to their technical questions. It is important to us that our customers have an all-round good experience in interacting with SAP Support - from start to finish.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
Each time, they offer tailor-made solutions that are perfectly tailored to each customer's needs.
Most SAP hints contain the description of the complication from a business perspective as well as the technical solution.