architectural planning
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Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
This solution will greatly simplify the management of your SAP and non-SAP applications. It provides you with the processes, tools and services you need to support your IT landscape today and in the future.
Continuous deployment approach monitored with DevOps
Mainly the internal IT staff take over the maintenance, which could instead also push the further development of their own digital processes and applications. A resource conflict is inevitable. Especially if your company is also taking the first steps towards digital transformation and wants to switch from the SAP ECC ERP system to SAP S/4HANA in the near future.
In order to ensure the highest availability of SAP systems and a constant stability of system performance, the general system settings and settings in the respective modules are optimised in the area of Application Management Services. In addition to the system settings, the individual business processes in the SAP system are also simplified and thereby accelerated. Possible automation is also implemented here. The focus of SAP AMS is that all SAP users can work as efficiently as possible. This includes the legal requirements and clear safeguards. You no longer need to worry about the latest security packages or releases for your SAP system, as these are imported by the AMS service provider when required.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
Agents respond to customer requests for defined Service Level Agreements (SLAs).
This service is of course free of charge.