HPC Software Maintenance for SAP - More than SAP Support
SAP Roll Out in France
Both before, during and after the introduction of your new SAP software we are here for you! Customer benefits are our top priority, which is why our employees also react quickly and competently to issues that require immediate clarification. Therefore, in urgent cases, you can reach us also outside of the typical office hours, so that your business is always supported in the best possible way and you get the right answers to your questions in a timely manner. Our support focuses on the smooth and economical use of SAP software to optimise your business processes. For this reason, the help of our consultants is possible regardless of the contract - just contact us, by phone, by mail or via our contact form and we will help you easily! Please do not hesitate to contact us - no matter when, no matter how.
Find specific solutions for smarter, faster, and simpler business processes across industries and applications. These solutions have been proven by many companies. Your business can benefit from our experience. You don't have to reinvent the wheel every time. Find out more now!
Service and Support Partners
Since 2009, we are the first German system house to have the SAP SE-awarded Support Partner Certification for SAP Enterprise Support (VAR Partner Centre of Expertise, PCoE). Our support therefore corresponds to the highest quality standards of SAP.
SAP also wants to facilitate the transition to SAP Cloud powered by SAP HANA for users. SAP assures users that they can focus on the real business and "leave the orchestration of continuous processes to the provider.".
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
With the rollouts of SAP software to additional locations, new functions, as well as new employees, come to SAP systems and increase the support volume.
With a fully developed infrastructure, we process an average of 15,000 tickets per month, partly also as a 24/7 service (service time and call availability).