Enterprise Support
Features
Our customers run SAP software either locally or in the cloud. As a cloud hosting provider and AWS partner, we support both delivery methods. Our Singapore data centre currently supports over 50 customers for both SAP Business One and SAP S/4. We also work closely with hyperscalers such as AWS, Azure, Google or Huawei Cloud to help you find the right solution for your cloud hosting.
As a supporter, we cover all enquiries about application management and operation of your solution. Your request will be analysed in the first level and, if necessary, forwarded to the second or third level. In this case, our system engineers and application engineers take over and take care of the issue in a dedicated manner.
No additional costs in Enterprise Support
We offer support in various areas, whether it is the maintenance of your ERP systems (e.g. SAP ECC, S/4HANA, C/4HANA), the operation or hosting or through the CPI monitoring. We also have experienced consultants in application support who have been working with SAP ECC and its previous versions for decades.
Trust consultants with excellent knowledge of SAP software. They provide you with the necessary support at every stage of your transformation.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
You as a customer are the most important part of our business.
Customers want seamless support no matter where and on which device, and no matter what "channel".