Why we are your competent partner
Outsourced SAP Support frees up IT resources
To sum up, we can say that both support services naturally overlap from time to time. Often, SAP Support team members are looking for an application management services solution to resolve an acute problem so that a similar problem can no longer occur in the future.
In order to make it easier for companies to get into the SAP HANA Cloud, SAP unifies maintenance and customer service for On Premise and Cloud systems. SAP One Support offers coordinated support for in-house and cloud systems and is designed to ensure flexible and easy use of software in all operating scenarios. This should enable customers to switch to SAP Cloud powered by SAP HANA according to their individual requirements, while at the same time exploiting existing investments in local software solutions.
SAP Enterprise Support
The strategic IT plan of a comprehensive international SAP rollout including the introduction of SAP EWM, ERP and HR in China in 2018 has been defined. The defined goal was to find support with Application Management, Services and Support (AMS), so that the IT core team of Schmersal can focus on the project work. External experts should be found to support Schmersal-IT in SAP support and to release the capacities needed for the rollouts.
Please do not hesitate. Every request also helps us to improve the system and our working methods.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
In 2016, Schmersal founded the new business unit tecnicum for services and at the end of 2017 a subsidiary in Japan.
We also involve customers in the development and pilot phases.