Second-Level Support and Third-Level Support
Combination of On Premise and Private Cloud as a goal
If SAP IT and business processes are critical to your business success, then you are at the right place. With a lot of experience, innovative concepts and a pronounced service idea we stand by you in the implementation of your ideas. Our service makes the difference - this motto defines our ambition. We serve customers' wishes with all our efforts. Customer service, customer care and experience are more than just keywords - they are the focus of all our company's activities. We will do everything to make you happy.
Mainly the internal IT staff take over the maintenance, which could instead also push the further development of their own digital processes and applications. A resource conflict is inevitable. Especially if your company is also taking the first steps towards digital transformation and wants to switch from the SAP ECC ERP system to SAP S/4HANA in the near future.
Architecture design of high-performance and diverse IT landscapes
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
We provide a proactive approach to problem solving because we are more likely to help you avoid problems than to fix them. For this reason we carry out regular health checks of your system. We proactively monitor and optimise your IT performance. In close collaboration with your internal IT staff, our support experts can identify potential IT issues and help solve them before they become business issues.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
We want you to have real added value.
Licences can be reassigned to ensure the best possible licence usage.