Support for adjustments and changes to the systems
To facilitate communication within IT departments, it is necessary to identify clear communication channels and contact persons and also to use uniform tools for communication. It would also be possible to designate contact points (contact points) for upstream and downstream IT departments and external service providers and suppliers.
In order to guarantee an optimal operation process a permanent operation is recommended. We are ready to take over the monitoring including on-call service for you at any time.
SWU9 Trace of the BC-BMT-WFM component
The SAP basis is often perceived as a brake within projects or when introducing new technologies. This is partly due to the late consultation of the SAP basis on the issues of technical feasibility as well as the integration of new technologies and applications into the existing system landscape. By implementing the recommendations, the SAP basis is repositioning itself in parts within the IT organisation. The SAP basis has a clearly defined self-understanding (inward-looking perception) as well as a clear positioning and a defined task area within the IT organisation (outward-facing perception), as shown in Figure 5. By integrating the SAP basis into the development of the IT strategy, the digitisation strategy and a clear communication with the CIO, the SAP basis has the opportunity to deal with technologies and topics at an early stage. As a result, the SAP basis is prepared for requests from business units or other IT departments and has the opportunity to approach them proactively. The SAP basis is supported by an IT service and IT product catalogue, which describes the scope of the SAP basis. For internal communication and communication with external service providers, as well as other suppliers, outsourcing partners or outsourcing partners and cloud service providers, there are up-to-date and meaningful documentation and process descriptions. For the control, measurement and monitoring of external partners, Service Level Agreements and meaningful key figures are also available.
Following the recommendation of dividing the SAP basis into an application-orientated and infrastructure-related SAP basis [A4], Figure 3 shows a possible presentation form. The SAP-Basis interface function is structured into a SAP basis, which is close to the application and is responsible for coordination and communication with vertical and higher IT specialist and business areas, and a SAP basis close to the infrastructure. The infrastructure-related SAP basis in turn serves as the link between the application-orientated SAP basis and the infrastructure levels. Subject Matter Experts will perform the link task again. In the application-orientated SAP basis, in turn, technology architects are more likely to be placed. The innovation activity or innovation team aspect of the SAP basis is placed at the level of the SAP basis, which is close to the application, because the existing capabilities allow it to assume a leading, also coordinating role and acquire expertise both by adding the SAP basis near the infrastructure and the downstream IT departments. Figure 3: SAP basis as a cross-sectional function SAP basis (near application) SAP basis (near infrastructure) SAP basis (innovation / test laboratory) Application development Databases Virtualisation ....
The "Shortcut for SAP Systems" tool is ideal for doing many tasks in the SAP basis more easily and quickly.
The SAP basis can assume the coordination role and interface function in the environment of SAP products and technologies.
The presentation layer is the interface to the user (SAP GUI).