SM50 Work process
Planning / Implementation
The SAP Patch Manager offers two scenarios for inserting support packages or queues: Test Scenario Use the test scenario to determine whether conflicts or problems occur (e.g., unreleased repairs) or whether a modification match is necessary before the actual insertion. This scenario allows you to estimate and minimise the time and effort required to load support packages. In this scenario, no data is imported into the system, and you can continue to play in the event of an error without the error being corrected. You must select the test scenario explicitly. Note that once the test scenario has passed, the queue is empty and needs to be redefined. You must also explicitly choose the default scenario.
The marketing mix model is suitable for creating a marketing concept. This is usually divided into four pillars - the four Ps. These are Product, Price, Place and Promotion. In the case of services, this is often accompanied by the aspect of personnel policy. Although the marketing mix model is aimed at the external distribution of products and services, aspects of it can also be applied to an internal marketing of the SAP basis. For the design of the respective areas of the marketing mix, it is recommended to use a guide to develop a marketing concept. STEP 1: DEFINITION OF PERFORMANCE This step deals with the description of the services to be offered. Similarly, this step provides a categorisation of the type of service. These include, for example, the levels of secondary or primary service. With respect to the SAP basis, this step is concerned with product portfolio analysis and the creation of IT products and a product catalogue. STEP 2: OWN RESOURCES Subsequently, a determination of one's resources takes place. That is, it identifies the resources that are available and that can be used and the resources that need to be developed. Resources are people, objects, systems, knowledge, and funds. For the SAP basis, this step is an inventory. STEP 3: DETERMINATION OF THE OBJECTIVES The mission and vision of service providers will be determined in the framework of the setting of the objectives. It also sets measurable targets for the next three years.
SHARING OF THE SAP basis INTO A SINGLE APPLICATION AND INFRASTRUCTURE-RELATED LAYER
Site Reliability Engineering(SRE) is the equivalent of SAP Basis in the Google world. Ben Treynor, who has been with Google since 2003 and is considered the godfather of SRE, describes SRE as "what happens when you give operations tasks to a software engineer".
In order to solve the challenges, it is necessary to develop a suitable catalogue of criteria to evaluate the feasibility or suitability of certain applications for certain service forms. The service catalogue must be structured in such a way that the criteria, which cannot be answered clearly, can be identified and subjected to continuous consideration. The catalogue of criteria cannot generally provide a 100% decision, but only a decision aid and an absolute must-criteria.
With "Shortcut for SAP Systems" a tool is available that greatly facilitates some tasks in the SAP basis.
For our example we call the files K12345_DEV and R12345_DEV.
SAP Basis refers to the administration of SAP system that includes activities like installation and configuration, load balancing, and performance of SAP applications running on Java stack and SAP ABAP. This includes the maintenance of different services related to database, operating system, application and web servers in SAP system landscape and stopping and starting the system. Here you can find some useful information about SAP Basis: www.sap-corner.de.
This includes a template for a revision-proof and comprehensible, written authorisation concept.