SM02 Create system message
Data modeling and extraction
Since innovations through IoT (Internet of Things) or big data scenarios not only affect the SAP basis, but also highlight products and services for customers of their own company, the role of the SAP basis in relation to these scenarios and services must be clearly defined. In general, the SAP basis sees its responsibility here in the connectivity to the corporate network or the enterprise systems, which lie in the responsibility of the SAP basis. The support of the applications, based on the technologies as well as the associated services, is the responsibility of the respective department that offers this service. A SAP-based support service must be agreed and regulated during the conception.
To configure the SAL, please use transaction RSAU_CONFIG (formerly SM19) as of SAP Release 7.50. It is recommended to activate the cross-user logging with minimum settings and to record all audit classes for users with extensive authorizations, such as SAP standard and emergency users. These settings should always be configured on a cross-client basis.
Creation of documentation
Reachable at any time: Your competent contact person is available at all times. If you operate SAP Basis Support in your own company, personnel bottlenecks may occur. If your SAP employees are absent due to illness or vacation, there may be no equivalent replacement available.
The result table USERTCODE contains the transaction codes of the SAP users. Afterwards you simply have to output the complete list via "Object > Output complete list". Then save the list via "System > List > Save > Local file". The column Account contains the SAP user. This way you can see the used transactions grouped by SAP user.
Some missing SAP basic functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
These are Product, Price, Place and Promotion.
As each project and department passes, the employee repeatedly needs new permissions to meet the requirements.